TERMS AND PRICING
Net 10 with approved credit. MasterCard, Visa, and American Express are accepted. New customers require a 50% deposit and credit references on initial order. If pre-payment or deposit is required, normal production time applies after requested prepayment has been received. Prices are subject to change without notice.
LESS THAN MINIMUM CHARGE
Absolute minimum is 10 pieces of any product with embroidery or silkscreening.
FOB
Dallas, Texas. Drop shipments to more than one location are available.
SHIPPING/PACKAGING
UPS or FedEx Ground. Shipping and handling prepaid and added to invoice. NO COD or collect shipments.
NORMAL PRODUCTION TIME
10-15 business days after artwork approval. Allow 3-4 weeks for custom orders. All orders are confirmed by fax or email and will be placed into production after written approval of artwork. Possible rush charges for faster delivery.
SAMPLES
Samples available on request. Samples are priced by last column pricing.
CANCELLATION
If an order in production is canceled, materials, labor and any completed goods will be invoiced. All cancellations must be in writing and confirmed by Climax Industries.
IMPRINTING
Price includes 1-color 1-location imprint.
PMS COLOR MATCHING
PMS colors are established for printing on paper only. PMS numbers are only used as a reference. Due to the nature of the ink used to print on nylon or 660P, a 100% match cannot be guaranteed. Color matches may vary from previously accepted pre-production samples, speculative samples, color matches or order runs. If desired, selected PMS numbers may be matched as close as possible without incurring a PMS match charge. However, Climax Industries will not accept liability for the closeness of such a match and submitted purchase order must specifically request "PMS" match.
ARTWORK
Submitted artwork will be automatically resized, enlarged or reduced to fit imprint area (using our best judgment).
ELECTRONIC ARTWORK PREFERRED
Adobe Illustrator, EPS, JPG (PC format), CD, 3.5" floppy, ZIP or email () (all files must be sent as an attachment). All fonts must be converted to outlines or font drivers must be included. All colors must be spot colors. Electronic artwork must be accompanied by a black and white hard copy of the artwork. No electronic artwork will be processed before we have received such copy. Submitting artwork electronically does not eliminate art charges.
PURCHASE ORDERS
Submit clear and complete purchase orders. Incomplete purchase orders will delay your order. An erroneously written purchase order is the sole financial liability of the distributor - no exceptions will be made.
CLAIMS
Claims must be made within 30 days after receipt of shipment. Shipments returned without seller's written permission will be refused. All claims regarding delays in transit must be filed with carrier. We will not be liable due to carrier's delays. Deductions from your invoice for delays will not be authorized.
